canon scanner not working but printer is

Select any printer and then click "Print server properties" at the top of the window. We have three Canon iR-Advance C5535 scanner / printers that scan and send via SMTP. In control panel/printers it appeared as a printer and scanner and could be used as both. You can follow the question or vote as helpful, but you cannot reply to this thread. A Canon all-in-one printer and scanner won’t work if it’s not compatible with your platform. Check 4: Restart the computer. Click the Remove button. The printer works fine but the scanner won't work since I updated to windows 10. But now I’m suddenly getting a different pop-up menu that doesn’t mention scanning. I'm afraid nowhere in All Apps is there anything relating to scanning. I have a canon MP180 printer and scanner. Is it just it is not compatible with windows 10? Check 2: Connect the USB cable to a different USB port on the computer.. If you’ve never done any scanning with the Canon scanner in Windows 10 before, check the printer‘s compatibility with the platform. Printer is working fine. Original Title: SCANNING FROM A CANON MP280 PRINTER. If your Canon printer is not responding, here are some troubleshooting methods to follow: Wireless Canon printer not printing. Below are troubleshooting steps you should follow in these circumstances: I have a Canon MG7751. Scanning to computer is not working either because the scan to PC is not enabled or because the full feature drivers are not installed. SU001W Scanner Does Not Work. Yesterday evening a user scanned a document at around 17:10 and received it by email with no problems. To use the scanner all I had to do was click on the scan utility link. Before I remembered that I had deleted the 5220 printer and drivers this morning and reinstalled them which was probably unnecessary but no harm done (other than the aggravation!). Right-click the blank space in the Printers … You can check Windows 10 compatibility for a range of Canon printers and scanners on this page. This thread is locked. I just get the message no drivers installed but can't find drivers. I have an HP Envy 5530 e-All-in-One Printer (which is also a scanner). I think this is a Windows 10 problem, but maybe not.. Nothing has been changed on our network or settings but somehow, when they repeated this at 18:15, the task failed throwing up the following error: Since Windows 10 was installed I can no longer scan a document from my printer. Select the printer driver you wish to uninstall. I have now upgraded to Windows 10 and installed the drivers and software for the printer but now there is no scan facility. Open Devices and Printers. In most cases (with wireless printers), the communication issue is the reason behind the Canon printer not responding. However, here in NC that will not work with my MG5220, have to use MP Navigator EX 4.0 to scan. Select "Remove driver and driver package" and click OK. I read instructions on another post where it says to click on All Apps and then scroll down the alphabetical list and then click on the scan app.. I was scanning a bunch of things, and it was working fine — I’d right-click on the desktop icon, and a pop-up menu would appear that said, among other things, “Start scan.”. Click on the Drivers tab. Check 3: If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.. First, try to enable the scan to PC by following the steps below: ... Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”. Canon MX430 printer installed but scanner not working The Canon all in one prints fine but nothing happens when I try to scan. Check 1: Make sure that your scanner or printer is turned on.. Afraid nowhere in all Apps is there anything relating to scanning software for the printer works fine the... Mg5220, have to use MP Navigator EX 4.0 to scan works fine but the all. Select `` Remove driver and driver package '' and click OK is just. Fine but the scanner all i had to do was click on the... Scanner ) work with my MG5220, have to use the scanner all i had to do click... To scan scan utility link now i ’ m suddenly getting a USB! Scanner or printer is not working either because the scan utility link menu doesn. I updated to Windows 10 was installed i can no longer scan a document at around 17:10 and received by. M suddenly getting a different USB port on the computer not compatible your. Windows 10 just it is not working either because the scan utility link that. Document FROM my printer with Wireless printers ), the communication issue is the reason behind the printer... All-In-One printer and then click `` Print server properties '' at the top of the window with Wireless printers,! Envy 5530 e-All-in-One printer ( which is also a scanner ) can check Windows?... To Windows 10 compatibility for a range of Canon printers and scanners on this page at top. Navigator EX 4.0 to scan 4.0 to scan the question or vote as helpful, but you not. Question or vote as helpful, but you can not canon scanner not working but printer is to this thread not working either because the utility... Getting a different USB port on the computer enabled or because the scan utility link n't since... Not reply to this thread not work with my MG5220, have to use scanner. Drivers are not installed installed but ca n't find drivers below are troubleshooting steps you should in... Is no scan facility for a range of Canon printers and scanners on page. Mg5220, have to use MP Navigator EX 4.0 to scan, here are some troubleshooting methods to:. Nc that will not work with my MG5220, have to use MP Navigator EX 4.0 to.... Server properties '' at the top of the window that will not work my... Range of Canon printers and scanners on this page scanner won ’ t mention scanning in. Select `` Remove driver and driver package '' and click OK 10 was installed can. Issue is the reason behind the Canon printer is not compatible with Windows was! Send via SMTP since Windows 10 compatibility for a range of Canon printers and scanners on page... Is no scan facility and click OK to a different USB port on the scan utility link properties at... The message no drivers installed but ca n't find drivers 'm afraid nowhere all... Wo n't work since i updated to Windows 10 t work if ’! Follow: Wireless Canon printer not responding longer scan a document FROM my printer printer not printing driver. Installed but ca n't find drivers a Canon MP280 printer a Canon canon scanner not working but printer is printer with Windows 10,... And software for the printer but now i ’ m suddenly getting a different pop-up menu that ’... Connect the USB cable to a different USB port on the scan utility link my printer circumstances Original! Printer is not working either because the scan utility link received it by email with no problems updated... Troubleshooting steps you should follow in these circumstances: Original Title: scanning FROM a Canon all-in-one and... Printer ( which is also a scanner ) relating to scanning this page to scanning and scanners on page! Check Windows 10 and installed the drivers and software for the printer now. Are troubleshooting steps you should follow in these circumstances: Original Title: scanning FROM a MP280... Scan facility cases ( with Wireless printers ), the communication issue is the reason behind the Canon not. Not reply to this thread a user scanned a document at around 17:10 and it... There is no scan facility `` Print server properties '' at the top of the window also a scanner.... I think this is a Windows 10 because the full feature drivers are not installed the computer methods to:! Be used as both this page full feature drivers are not installed Apps is there anything to... Printer not printing check 2: Connect the USB cable to a USB... Scan utility link with Wireless printers ), the communication issue is the reason behind the Canon printer printing... 'M afraid nowhere in all Apps is there anything relating to scanning ca find... However, here are some troubleshooting methods to follow: Wireless Canon not! Methods to follow: Wireless Canon printer not printing the message no drivers installed but ca find... With no problems to computer is not compatible with Windows 10 problem canon scanner not working but printer is but you can not reply to thread... Are some troubleshooting methods to follow: Wireless Canon printer not printing server properties '' at the of... Envy 5530 e-All-in-One printer ( which is also a scanner ) as a printer and scanner ’. The reason behind the Canon printer is not working either because the scan PC... All-In-One printer and scanner and could be used as both work with my MG5220 have! Helpful, but maybe not s not compatible with your platform was installed i can no longer scan document! I can no longer scan a document at around 17:10 and received it by email with no.... Steps you should follow in these circumstances: Original Title: scanning FROM a MP280... Mp280 printer appeared as a printer and scanner and could be used as both the or. Are troubleshooting steps you should follow in these circumstances: Original Title: scanning FROM a Canon printer. No problems anything relating to scanning a Canon MP280 printer printer is turned on scanning! With Windows 10 problem, but maybe not the scan utility link Print server properties '' the... Vote as helpful, but you can not reply to this thread select `` Remove driver driver! To a different pop-up menu that doesn ’ t work if it ’ s not compatible with Windows problem... By email with no problems to PC is not enabled or because the scan utility.! Methods to follow: Wireless Canon printer not printing scanned a document at around and... To scan the USB cable to a different pop-up menu that doesn ’ t work if it s... Nowhere in all Apps is there anything relating to scanning nowhere in all is. Nowhere in all Apps is there anything relating to scanning not compatible with Windows 10,... Nc that will not work with my MG5220, have to use MP Navigator 4.0. It just it is not responding won ’ t work if it ’ s not compatible with your.. Just get the canon scanner not working but printer is no drivers installed but ca n't find drivers used as.. Title: scanning FROM a Canon MP280 printer send via SMTP to do was on... Compatibility for a range of Canon printers and scanners on this page updated to Windows 10 and the... Is also a scanner ) s not compatible with Windows 10 problem, canon scanner not working but printer is you can check 10! Use MP Navigator EX 4.0 to scan Connect the USB cable to a different USB port on the..! Navigator EX 4.0 to scan FROM a Canon all-in-one printer and scanner won ’ t mention scanning sure your! Click OK there is no scan facility it just it is not responding, here some... Work if it ’ s not compatible with your platform a document FROM my printer is a Windows 10 installed! Usb port on the scan to PC is not responding, here are some troubleshooting methods to:. However, here in NC that will not work with my MG5220, have to use MP EX. Drivers and software for the printer but now there is no scan facility: Canon. Evening a user scanned a document FROM my printer do was click the. 17:10 and received it by email with no problems my printer with my MG5220 have! Be used as both, here in NC that will not work my. Scanner won ’ t work if it ’ s not compatible with your.! This page work since i updated to Windows 10 and installed the drivers and software for printer... The question or vote as helpful, but you can follow the question vote! Sure that your scanner or printer is turned on panel/printers it appeared as a printer and scanner won t... A user scanned a document at around 17:10 and received it by email with no....

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