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Last updated: 12 October 2026

Lokenath Divine Life Mission (“the Mission”, “we”, “us”), 277 Shanti Pally, Near Kasba Garden High School, Kolkata 700107, West Bengal, India, operates babalokenath.org. This policy explains what personal information we collect, why, and how we protect it.

1. Information we collect

  • When you donate or start a monthly donation: your name, phone number, email address, postal address, and, where you provide them or where they are required, your PAN and Aadhaar number.
  • When you offer a Puja Archana: your name, phone number, and Gotra.
  • When you place an Ashram order or contact us: your name, contact details, delivery address, and your message.
  • Payment information: payments are processed by our payment partner, Razorpay. We receive the payment reference, amount, payment method type, and status. We do not receive or store your full card number, CVV, UPI PIN, or net banking password.
  • Website usage: we use Google Analytics to understand how the website is used, for example which pages are visited and which buttons are clicked. This does not include your name, phone number, or payment details.

2. Why we use it

  • To process your donation, monthly donation, Puja Archana offering, or Ashram order.
  • To issue receipts and 80G certificates, and to meet our obligations under the Income Tax Act and other applicable laws.
  • To fill in your details automatically when you donate again with the same phone number.
  • To contact you about your donation, order, or request, and to send debit reminders for monthly donations.
  • To keep the website secure and improve it.

3. Who we share it with

We do not sell or rent your personal information. We share it only with:

  • Razorpay and banks or card networks, to process payments and mandates.
  • Our website hosting and email service providers, who process it on our behalf.
  • Government or tax authorities, when required by law (for example, reporting donations for 80G purposes).

4. How long we keep it

We keep donation records for as long as required by tax and accounting laws, and other information only as long as it is needed for the purposes above.

5. How we protect it

The website uses encrypted (HTTPS) connections, and access to donor records is limited to authorised Mission staff.

6. Your choices and rights

You may ask us to show you, correct, or delete the personal information we hold about you, subject to records we must keep by law. You can also ask us to stop contacting you. Write to info@babalokenath.org.

7. Cookies

The website uses cookies needed for it to work and for Google Analytics. You can block or delete cookies in your browser settings; some features may not work as well without them.

8. Changes

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

9. Contact

For any privacy question or request, write to info@babalokenath.org or see Contact Us.